things before ram upgrade.

 Sure, I'd be happy to help you with a RAM upgrade!

Here are the general steps to upgrade the RAM on a desktop or laptop computer:

1. Determine the type of RAM you need: Check the specifications of your computer to determine the type of RAM it requires. You can usually find this information in the user manual or by searching for your computer model online.

2. Purchase the new RAM: Once you know what type of RAM you need, you can purchase it from a computer parts retailer or online.

3. Turn off and unplug your computer: Make sure your computer is turned off and unplugged from the wall before opening the case.

4. Locate the RAM slots: On a desktop computer, the RAM slots are usually located near the CPU. On a laptop, they may be located under a panel on the bottom of the computer.

5. Remove the old RAM: Gently press down on the clips holding the RAM in place until it pops up slightly. Carefully pull the RAM out of the slot.

6. Install the new RAM: Insert the new RAM into the slot, making sure it is lined up correctly and pushed all the way in until the clips snap into place.

7. Close the case and power on the computer: Once you've installed the new RAM, replace the cover on your computer and power it on.